4 years, 1 month ago
As we get older, we need more assistance with day-to-day activities. Climbing stairs becomes increasingly difficult, housekeeping gets harder and individuals become more prone to falls and injury. These difficulties increase over time.
When seniors enter a supportive living facility, they are assessed for what kinds of help they might need and their monthly fees are based on that assessment. Sometimes, the assessments underestimate the amount of help a new resident needs. But as time goes by, all residents’ needs increase, requiring more assistance and time from facility staff.
Many operators begin adding extra fees as the services the resident needs increase. Each operator will set their own structures and rates for these services. It’s important to understand how your care provider will charge them and under what circumstances they’re provided.
Make sure you are aware of all notice and exemption periods. Operators may require a notice period before cancelling any services, so you may end up being charged for something you no longer needed or didn’t receive.
Ask about the rules for extended absences, such as hospital stays or vacations. Some will charge your for daily services, whether you’re there to receive them or not.
Sign up to receive more information on why Albertan seniors deserve better, and how you can make a difference.